Admissions Criteria

Who we serve — and how to know if we're the right fit

Joy & Hope serves adults who need more support than outpatient care can provide, but who are not in need of acute inpatient hospitalization. We specialize in the stabilization and supported independence of adults with serious mental illness.

The people we support

We serve adults across a range of circumstances, united by a need for structured residential support and professional care.

Adults in psychiatric transition

Adults in psychiatric transition

Individuals stepping down from inpatient hospitalization who need a structured, supervised environment before returning to independent living.

Adults in recovery

Adults in recovery

Individuals managing co-occurring mental health and substance use disorders who benefit from a sober, supportive residential setting.

Adults experiencing housing instability

Adults experiencing housing instability

Those at risk of or experiencing homelessness who require stable housing paired with mental health support to achieve lasting stability.

Conditions we commonly support

Our staff are trained to support adults with a broad range of psychiatric diagnoses. Referrals are accepted from hospitals, outpatient programs, county mental health, and other licensed providers.

  • Schizophrenia and schizoaffective disorder
  • Bipolar disorder (all types)
  • Major depressive disorder with functional impairment
  • Anxiety disorders requiring structured support
  • PTSD and trauma-related conditions
  • Dual diagnosis (mental health + substance use recovery)
  • Personality disorders with stabilization needs
  • Post-hospitalization stabilization needs

When we may not be the right fit

We are committed to transparency about our capacity and scope of care. If we cannot safely serve an individual, we will assist with finding an appropriate alternative.

  • Individuals who are a danger to others and require a locked facility
  • Active IV drug users without a willingness to engage in recovery
  • Individuals requiring acute medical or skilled nursing care
  • Those requiring a higher level of psychiatric inpatient care

Not sure if we can help?

Call our admissions team — we will always try to point you in the right direction, even if we are not the right placement.

(602) 807-0218

Start a referral today

Our admissions process is straightforward. We aim to respond to all referral inquiries within one business day.

Submit a Referral