Accessibility Statement

Joy & Hope Residential Facility is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment

We believe that all people — regardless of ability — should be able to access information about our services. Accessibility is not an afterthought; it is part of how we design and maintain this website.

Measures We Have Taken

• Semantic HTML structure to support screen readers
• Sufficient color contrast across all text and backgrounds
• Alt text on all meaningful images
• Keyboard navigable interface
• Descriptive link text and ARIA labels where appropriate
• Responsive design that works across devices and screen sizes

Known Limitations

While we work to ensure accessibility across the entire site, some areas may not yet fully conform to WCAG 2.1 Level AA. We are actively working to identify and remediate these areas.

Feedback & Contact

If you experience any difficulty accessing content on our website or have suggestions for improvement, please let us know. We take all feedback seriously and will make reasonable efforts to address accessibility barriers.

• Email: [email protected]
• Phone: (602) 807-0218

We aim to respond to accessibility feedback within 5 business days.

Alternative Access

If any content on this website is inaccessible to you, we are happy to provide the same information in an alternative format. Please contact us by phone or email and we will assist you promptly.